Terms and Conditions yes365 –
Complete Platform User Guide

01Acceptance of Terms

These Terms and Conditions ("Agreement") constitute a legally binding contract between you ("Member" or "User") and yes365 ("Platform", "us"). This Agreement takes effect as soon as you register an account or begin using any service provided by yes365.

By accessing, registering for, or using the yes365 platform, you confirm that:

• You have read, understood, and agreed to all terms set out in this document.
• You are 18 years of age or older, or have reached the legal age required under the laws of your place of residence.
• You are not subject to any legal restrictions that prohibit the use of online gaming platforms.
• All information you provide is accurate, complete, and up to date.

If you are registering on behalf of an organization or company, you confirm that you have the legal authority to bind that organization to this agreement.

02Account Registration

Each user is only permitted to register and maintain one (1) active account on yes365. Owning more than one account under the same individual — whether using a different name, email address, phone number, or payment information — is strictly prohibited and may result in the closure of all associated accounts.

During registration, you are required to provide the following information accurately:

• Full name as shown on your official identification document.
• A valid and active email address.
• A mobile phone number registered in your own name.
• Exact date of birth for age verification purposes.
• Valid payment details registered in your own name.

Yes365 reserves the right to request identity verification (KYC) documents at any time, including copies of an identity card, passport, or other supporting documents. Failure to submit the requested documents within the specified timeframe may result in a temporary restriction or closure of the account.

You are solely responsible for ensuring your account password is kept secure and not shared with anyone. yes365 recommends using a strong password and changing it regularly.

03Deposits and Payments

Yes365 supports multiple deposit methods including local bank transfers, FPX, and digital wallets listed on the platform's deposit page. All deposits must be made through valid methods and in your own name.

• Minimum and maximum deposit limits vary depending on your chosen payment method and account level.
• Successfully processed deposits are typically credited to your account within a few minutes.
• Yes365 is not responsible for delays caused by third parties such as banks or payment providers.
• Deposited funds are to be used for gaming purposes on the yes365 platform only.
• Any attempt to deposit funds through unauthorized methods or using another person's payment information is prohibited and will be reported to the relevant authorities.

Yes365 uses 256-bit SSL encryption to protect all financial transactions. Your payment security is our top priority.

04Fund Withdrawal

Yes365 members are entitled to withdraw the balance in their account, subject to the following conditions:

• A completed identity verification (KYC) approved by the yes365 team.
• All associated bonus wagering requirements have been fully met.
• There is no suspicious activity or ongoing investigation on the account.
• The withdrawal amount meets the minimum limit set.

Withdrawals will be processed to the same bank account or digital wallet used for the deposit, for security and anti-money laundering purposes. Withdrawal requests are typically processed within 1–3 business days for regular members, while VIP members enjoy express processing.

Yes365 reserves the right to request additional verification before approving large or unusual withdrawals as part of our standard security measures.

05Bonuses and Promotions

Yes365 offers a variety of bonuses and promotions to members from time to time. Each bonus is subject to specific wagering requirements that will be clearly stated in each promotion's terms.

General terms that apply to all yes365 bonuses:

• Bonuses may only be claimed once per promotion, unless otherwise stated.
• Wagering requirements must be fulfilled before any withdrawal from the bonus balance is permitted.
• Yes365 reserves the right to void bonuses if there is evidence of abuse, bet coordination (bonus abuse), or violation of any terms.
• Bonuses cannot be transferred between accounts or exchanged directly for cash.
• Promotions are subject to change or cancellation without prior notice.

06Game Rules

All games offered on the yes365 platform — including video slots, live dealer games, Sports Betting, and card games — are subject to the rules and procedures established by their respective game providers.

• Game results are final and cannot be disputed unless a verifiable technical error has occurred.
• In the event of a technical disruption during an active game, yes365 reserves the right to void or continue the game based on existing system records.
• Users are prohibited from using any assistance software, bots, or automated methods to play or place wagers.
• Any game outcome resulting from an identifiable software malfunction or system error will be voided and the bet will be refunded.

All games on yes365 use an independently certified random number generator (RNG) to ensure fairness and transparency. Game outcomes are free from any manipulation by the platform.

07Prohibited Activities

The following activities are strictly prohibited on the yes365 platform and may result in immediate account closure and balance freeze:

• Use of bots, automated software, or any tool that provides an unfair advantage in games.
• Collusion between players to manipulate game results.
• Attempting to exploit software errors or system bugs.
• Money laundering through repeated deposit and withdrawal activity with no legitimate gaming purpose.
• Use of a false identity or fabricated verification information.
• Any form of fraud, whether against the platform or other players.
• Disrupting or attempting to disrupt the platform's technical infrastructure.

Yes365 works closely with the relevant authorities and reserves the right to report any suspicious or illegal activity to the appropriate enforcement agencies.

08Account Closure and Suspension

Yes365 reserves the right to suspend or close any member's account at any time for the following reasons:

• Violation of any part of these terms and conditions.
• Failed identity verification or incomplete KYC documents.
• Fraudulent activity or suspicious behaviour.
• Request from legal authorities.
• Ownership of more than one account.

Members may also close their own accounts at any time by contacting the yes365 customer support team. Any funds remaining in the account will be returned once all wagering requirements have been met and the verification process is complete, provided no related terms have been violated.

09Limitation of Liability

Yes365 shall not be liable for any loss or damage arising from:

• Internet service disruptions or connectivity issues on the user's end.
• Processing failures or delays caused by third parties such as banks or payment providers.
• Unauthorized third-party access to an account resulting from the user's negligence in safeguarding their login credentials.
• Financial losses incurred as a result of legitimate game outcomes.

By using the yes365 platform, you acknowledge that online gaming involves financial risk and that you play at your own risk. yes365 does not guarantee winnings and is not responsible for any financial losses incurred by members.

10Privacy and Data Protection

Yes365 is committed to protecting the privacy and personal data of all members. The collection, processing, and storage of your personal data is carried out in accordance with our separate Privacy Policy.

In summary, yes365:

• Only collecting data necessary for the purpose of providing services.
• Not selling or disclosing members' personal data to third parties without consent, except as required by law.
• Using high-level encryption to protect all stored and transmitted data.
• Granting members the right to access, correct, or request the deletion of their personal data.

For more information on how we handle your data, please refer to Privacy Policy our complete.

11Responsible Gaming

Yes365 takes a serious approach to responsible gaming. We provide a range of tools to help members manage their gaming habits:

• Deposit Limit: Set daily, weekly, or monthly deposit limits according to your means.
• Loss Limit: Set the maximum amount you are willing to lose within a specified period.
• Temporary Break: Lock your account for a set period of time if you need a break from gaming activity.
• Self-Exclusion: Option to fully exclude yourself from the platform for an extended period.

Online gaming is intended for entertainment purposes. If you feel that your gaming activity is beginning to have a negative impact on your daily life, please use the tools above or contact our support team for assistance. More information is available on the Responsible Gaming ours.

12Terms Amendment and Applicable Law

Yes365 reserves the right to amend, update, or replace any part of these terms and conditions at any time without prior notice. Changes will take effect immediately once the latest version is published on yes365.vin.

It is your responsibility to review these terms and conditions periodically. Continued use of the yes365 platform after any changes constitutes your acceptance of the revised terms.

This agreement is governed by applicable law. Any dispute arising from or in connection with the use of the yes365 platform will be resolved through the appropriate channels under the relevant jurisdiction.

If any provision of these terms is found to be invalid or unenforceable, that provision will be deemed severable and will not affect the validity of the remaining provisions.