Official Policy

Privacy Policy yes365 –
Member Personal Data Protection

At yes365, your privacy is more than a legal obligation – it is a responsibility we take seriously. This document clearly explains how we collect, use, and protect your personal data.

Updated: January 2026 256-bit SSL Protected Bahasa Melayu (Malaysia)
Full Encryption All data is encrypted Secure KYC Secure identity verification No Data Selling Your data is not sold

Yes365 Data Protection Commitment

Six core principles that guide how yes365 handles each member's personal data responsibly.

High-Level Data Encryption

Every yes365 member's personal and financial data is protected with 256-bit SSL encryption. This means all information transmitted between your device and our servers cannot be read by any third party.

Minimum Data Collection

Yes365 only collects data that is strictly necessary to provide our services. We do not collect irrelevant information, and every type of data collected has a clear and specific purpose.

Data Control in Your Hands

Yes365 members have the full right to access, correct, download, or request deletion of their personal data at any time through their account settings or by contacting our support team.

No Sale of Personal Data

Yes365 has never and will never sell, rent, or trade members' personal data to third parties for marketing or commercial purposes. Your data belongs to you — it is not our business commodity.

Secure Data Storage

All member data is stored on servers protected by multi-layered firewalls, strict access controls, and continuous 24/7 security monitoring by our experienced IT team.

Full Transparency

We always inform members of any changes to our privacy policy. No silent updates – every amendment will be communicated via platform notification and reflected in this document.

Quick Summary: yes365 collects your personal data solely to provide a safe, seamless, and responsible gaming experience. We do not sell your data and always prioritize the security of your information.

01Introduction

This Privacy Policy ("Policy") describes how yes365 ("we", "Platform") collects, uses, stores, and protects the personal information you provide while using the yes365 platform at yes365.vin.

We understand that in today's digital world, trust in an online platform depends greatly on how user data is managed. At yes365, protecting member privacy is not just a legal obligation – it is a core value we have upheld since the platform was founded.

This Policy is drafted in accordance with applicable data protection guidelines and covers all services offered through the yes365 platform, including slot games, sports betting, live dealer games, the deposit and withdrawal system, and the VIP membership programme.

By registering or continuing to use the yes365 platform, you give your consent to the collection and use of your personal data as described in this policy.

02Types of Personal Data Collected

Yes365 collects various types of information depending on how you interact with the platform. Below is a summary of the data we collect:

Data Categories Example Information Primary Purpose
Identity Data Full name, date of birth, IC/passport number KYC and age verification
Contact Data Email address, phone number Account communications and notifications
Financial Data Bank account number, transaction records Deposit and withdrawal processing
Technical Data IP address, device type, web browser Security and fraud detection
Usage Data Game records, wagering habits, login timestamps Responsible gaming and personalization

03How We Collect Data

Yes365 collects your personal data through the following channels:

  • Account Registration: Information you provide when creating a new account at yes365 will be collected and stored securely in our system.
  • Platform Usage: Every time you log in, play, make a deposit, or withdraw funds, that activity is recorded for security and operational purposes.
  • KYC Verification: Identity documents you upload for identity verification purposes are stored in a fully encrypted environment.
  • Support Communications: All your interactions with the yes365 customer support team, including via live chat, will be stored for reference and service improvement purposes.
  • Cookies and Similar Technologies: yes365 uses cookies to improve the user experience and analyze usage patterns. More details in Section 7.

We do not purchase or obtain your personal data from external sources without your knowledge and consent.

04Purpose of Personal Data Use

Every piece of data we collect has a clear and legitimate purpose. yes365 uses your personal data for the following purposes:

  • Account Management: Verifying your identity, activating your account, and ensuring the security of your login at all times.
  • Transaction Processing: Facilitating fast and secure deposit and withdrawal of funds through your chosen payment method.
  • Fraud Prevention: Identifying and blocking any suspicious or unauthorized activity to protect your account and funds.
  • Legal Compliance: Meeting legal requirements including anti-money laundering (AML) and know your customer (KYC).
  • Responsible Gaming: Monitoring play habits to identify members who may need support or game limits for their well-being.
  • Service Improvement: Analyzing how members use the platform to continuously improve products, features, and the overall user experience.
  • Marketing Communications: Sending information about promotions, bonuses, and special offers – but only if you have given consent to receive such communications.

You can unsubscribe from marketing communications at any time through your account settings or by contacting the yes365 support team.

05Data Sharing and Disclosure

Yes365 does not sell, rent, or trade members' personal data to any third party for their own commercial purposes. However, there are limited situations where we may share your data:

  • Service Providers: Third parties that help us deliver services such as payment processing, cloud computing, and IT support. They are bound by strict confidentiality agreements.
  • Legal Authority: When required by law, court order, or a valid request from a law enforcement agency.
  • Security Protection: In cases of suspected fraud, money laundering, or other serious security threats to protect the platform and its members.
  • Game Providers: Limited transaction information required by game providers to verify results and resolve any technical disputes.

In all data sharing cases, yes365 ensures that recipients have adequate data security protections in place and only use the data for the stated purposes.

06Data Security and Protection

The security of your personal data is an absolute priority for yes365. We implement multiple layers of technical and organizational protection to safeguard your data:

  • 256-bit SSL Encryption: All communications between your device and yes365's servers are encrypted using the highest industry standards, ensuring no unauthorized party can intercept your data.
  • Layered Access Control: Only authorised staff with a legitimate operational need are granted access to member data, and all access is logged and monitored.
  • 24/7 Monitoring: Our security systems operate around the clock to detect and respond to any unauthorized access attempts or suspicious activity.
  • Regular Security Testing: yes365 conducts regular penetration testing and security audits to identify and patch any vulnerabilities.
  • Data Backup: Member data is regularly backed up to a separate secure location to ensure service continuity.

While we do everything within our power to protect your data, no system in the world is 100% risk-free. We therefore encourage you to also play your part in keeping your account secure by using a strong password and never sharing it with anyone.

07Cookies and Tracking Technologies

The yes365 platform uses cookies and similar tracking technologies to enhance your user experience. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login verification, session security, and language preferences. These cookies cannot be disabled.
  • Performance Cookies: Helping us understand how members use the platform by collecting anonymous statistical information for improvement purposes.
  • Functional Cookies: Saving your preferences such as display settings and game choices to personalize your experience.
  • Analytics Cookies: Used to analyse overall platform traffic and usage patterns for product development purposes.

You can manage or disable certain cookies through your web browser settings. Please note that disabling essential cookies may affect the functionality of the yes365 platform.

08Your Rights Over Personal Data

As a yes365 member, you have the following rights regarding your personal data:

Right to Access

Request a copy of all personal data we hold about you at any time.

Right to Rectification

Update or correct any inaccurate or outdated personal data in your account.

Right to Erasure

Request deletion of your personal data, subject to applicable legal requirements.

Right to Data Portability

Request your personal data in a machine-readable format for transfer if needed.

Right to Object

Object to the use of your data for direct marketing purposes or certain types of processing.

Right to Restriction

Request that we restrict processing of your data under certain circumstances during an investigation.

To exercise any of the above rights, please contact the yes365 support team via the platform's live chat. We will process your request within 30 business days.

09Data Retention Period

Yes365 retains your personal data for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law.

  • Active Account Data: Retained for as long as your account is active and for a reasonable period after account closure for legal purposes.
  • Financial Records: Retained for a minimum of 7 years in accordance with financial and tax regulatory requirements.
  • Security Logs: Retained for 12 months for fraud investigation and detection purposes.
  • KYC Documents: Retained for the period required under applicable anti-money laundering laws.
  • Communication Data: Customer support interaction records are retained for 2 years for reference and service improvement purposes.

Upon expiry of the retention period, your personal data will be securely deleted or anonymized in accordance with yes365's internal procedures.

10Children's Privacy

Yes365 is a gaming platform exclusively for adults aged 18 and above. We do not knowingly collect, store, or process any personal data from individuals under the age of 18.

All account registrations require age verification through a rigorous KYC process. Should we discover that a child's personal data has been inadvertently collected, we will take immediate action to delete that data and close the relevant account.

If you as a parent or guardian believe your child who is under age has created an account on yes365, please contact our support team immediately so that appropriate action can be taken.

11Amendments to This Privacy Policy

Yes365 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, the latest legal requirements, or improvements in how we protect your data.

When significant changes occur, we will:

  • Sending notifications to the email address registered to your account.
  • Displaying clear notices on the yes365 platform home page for a specified period of time.
  • Updating the "Last Updated" date shown at the top of this document.

Continued use of the yes365 platform after any amendments take effect constitutes your acceptance of the latest version of the Privacy Policy. We encourage you to review this policy periodically.

12Contact Us About Privacy

If you have any questions, concerns, or wish to exercise your privacy rights, the yes365 team is ready to assist you through the following channels:

  • Live Chat 24/7: The fastest way to get a response – available directly on the yes365 platform at all times.
  • Support Email: Send written enquiries to us at [email protected] for matters that require documentation.
  • Help Center: Visit page FAQ us for answers to frequently asked questions about privacy and data security.

We are committed to responding to all privacy-related enquiries within 3 working days. For urgent matters or account security issues, please use live chat for an immediate response.

Your privacy is our priority. Thank you for trusting yes365 as your preferred online gaming platform in Malaysia.

Malaysia's Trusted Platform

Your Data is Safe. Your Game is Secure.

Yes365 ensures every aspect of your experience — from data privacy to transaction security — is managed to the highest standards. Join the yes365 member community today.

256-bit SSL Encryption Trusted KYC 24/7 Support
Bahasa Melayu